How it works
How doorstep valet trash works
A predictable routine five nights a week, a report every night, and a setup that takes about two weeks.
The nightly route
Every service night follows the same steps, so residents and your office always know what to expect.
Bins go out
Residents set their tied bag in the TidyDoor bin outside the door. We text a reminder when we arrive.
Door-to-door pickup
We walk every building top floor down and take everything straight to the compactor. Nothing is left in the halls.
Common areas
We change common-area bin bags, break down loose cardboard and sweep the lot for litter.
Nightly report
Your office gets units serviced, photos of any violations, and anything that needs maintenance.
The nightly report
Know what happened, every night
Before 11 PM on every service night, your office receives a short report:
- Buildings and units serviced
- Photos of violations, such as bags left out after 8 PM or items in the hallway
- Maintenance issues we spotted, like a broken light or a full compactor
- Anything that needs your attention the next morning
Violation photos give your team what it needs to follow its own notice and fine process.
Getting started
Live in about two weeks
- Week 1: we walk your buildings, breezeways and compactor with your team and agree on the route.
- Week 1: you add the valet trash fee to new and renewing leases, and we provide a resident notice you can send.
- Week 2: we deliver a TidyDoor bin to every unit with a simple how-to card.
- Week 2: service begins, with the first nightly report the same night.
Our service promise
Written into every contract
Done by 11 PM
Every service night, every building.
Missed? Fixed by 9 AM
Any missed pickup is collected the next morning at no charge.
Same crew lead
A familiar, uniformed face at your property each night.
30-day out clause
No long lock-in. Stay because the service is good.
Ready to see the numbers for your community?
We walk your property and send a proposal within two business days.